Email or Call
0845 6 123 888

FAQ's

Our service is designed to suit you so we understand if you have lots of questions.
If you would like any more information,
please contact our customer service team
on 0845 6 123 888.

Select a question:

• Do you deliver to my area?
• How do I sign up?
• How long should I sign up for?
• When can I Start?
• Do I have to take all my days at once?
• What if I go out of town?
• What if I go to a restaurant?
• How will my food be delivered?
• What do I do with my empty temperature
  controlled bag?

• I have specialised nutritional requirements.
  Will The Pure Package cater to my needs?
• What if I suffer from food allergies and/or intolerances?
• What if I'm hungry?
• Should I eat my meals and snacks even if I'm not hungry?
• What can I drink?
• What if I want to make changes to my food preferences?
• How long before I can expect results?